The company has been online since 2002 and they have more than 450.000 customers from more than 110 countries. They made several changes to their services, have grown their customer base, and they are in the hands of a Scandinavian consortium. Since their official launch in January 2006, they have been able to establish themselves as one of the most trusted and reliable gaming companies in the market. Customer support Betsafe aim is to provide the best service online, so they offer unique and exclusive support guarantee, which applies 24 hours a day, 7 days a week. Their support team is available through e-mail, live chat and telephone. For quality assurance purposes the phone calls may be recorded. Deposit and withdrawal options They accept deposits using VISA, ECMC Mastercard, Maestro, Speedcard Direct, EntroPay, Neteller, prepaid paysafe card, ClickandBuy, bankwire, Citadel Instant Banking and Skrill (Moneybookers). All transactions are encrypted and 100% secure and they never store your CVC code. It may take up to 5 days until your deposit appears on your credit card statement. Depositing by bankwire, your money will be in your account within 2 to 5 banking days. You can withdraw using your VISA card, Speedcard Direct, Neteller, Skrill Moneybookers, ClickandBuy, and directly to your bank account. To be able to withdraw to your VISA card, you must have made at least one successful deposit with that same card. It usually takes a maximum of one working day for their payments department to process your withdrawal and confirm it. Please note that your bank may take 2-5 working days before the transaction appears on your credit card statement. All withdrawal options, usually taking a maximum of one working day to process your withdrawal and confirm it. The minimum withdrawal amount for bank transfers and moneybookers withdrawals is €20. Odds quality, markets and advantages They have really improved their sports coverage from the last time we checked them to write this Betsafe review. Although they are still focused on Scandinavian sports, they offer high odds especially on the outsiders. Their live betting it is not the best out there, but you can expect a dozen of markets on each match. They have a beautiful, clear and organised website, amazing customer service and high odds on outsiders. Their odds in an even match are @1.87 - @1.87, which is little bit below average, and they charge a small fee for deposits made via credit cards. They should also improve their Asian handicap offer, as they offer this only at the major European leagues. Another advantage is the exclusive Betsafe bonus for betshoot users, up to £50, with only 6x wagering requirements. There is also special sign up bonuses depending on your country of residence. Danish and Swedish customers gets 1000 KR, Finnish customers 100 EUR, Polish customers 100 PLN and German customers 100 EUR. Reliability They seem to be a reputable brand, especially with the importance they put on their great customer service. Like all Scandinavian major companies, they are reliable of course.